Terms of Use

1. Who we are

Donezo is an operation space of browser-native tools built and operated by Sequence Theory, a sole proprietorship registered in Amsterdam, Netherlands. When these Terms say "we," "us," or "Donezo," they mean Sequence Theory.

2. Who these Terms apply to

These Terms apply to everyone who uses any Donezo product, paid or free, with or without an account.

By opening or using any Donezo app, including free apps that require no login, you accept these Terms. If you do not accept them, do not use the product.

For paid purchases, you will be asked to confirm acceptance explicitly at checkout. For free apps, acceptance occurs when you first use the app. A notice to this effect is displayed at first launch.

How we handle personal data is set out in the Privacy Policy.

3. What you are buying

Donezo sells two plans: Donezo Connected and Donezo Connected+. When you buy either one, you are buying a plan membership: a personal place in that plan for as long as the plan exists. You are not buying the software, a copy of it, or a license to the code. The apps, the code, the designs, the templates and the way Donezo works stay the property of Sequence Theory; membership is what lets you use them.

Connected+ includes everything in Connected. What it adds is described in Sections 9 to 11.

Your membership is:

• Personal. For your own use, in your own work and in work you do for your clients (see Section 17)
• Non-transferable. You may not sell, gift, share or assign it
• Lifetime. Paid once, and valid for as long as your plan exists (see Section 8). There is no renewal
• Two devices. Active on two of your own devices

Paid apps. Donezo also sells paid apps. A paid app does one job and needs neither Connected nor Connected+. The first is Donezo Photos. When you buy a paid app, you buy access to that app on the same terms as a plan membership: personal, non-transferable and paid once, for as long as the app exists. You are not buying the software, a copy of it, or a license to the code.

The optional setup service for Connected+ is a separate service, described in Section 12.

4. Plans and pricing

All prices are in euros and exclude VAT. VAT is applied at checkout based on your country of residence.

Regular prices may change. The regular price may change as Donezo adds apps and features. The early access price is locked for those buyers regardless of later price changes (see Section 5). An invitation code may grant a different price; in every case, the price shown at checkout at the moment of purchase is the price that applies.

What you pay to others. Your membership price covers Donezo. Services you connect are billed to you directly by their providers and are not part of any purchase from us: your AI provider for what you and your agents use, Cloudflare for what your storage and workers use beyond its free tier, and your domain registrar for your domain.

The free apps (Can, Docs, Grid and Make) are free, without an account, and are not part of any purchase. Team features are in development and are not sold at this time.

Referrals. Members earn referral credit when someone buys through their referral: €25 of credit for each person who buys Connected, €50 when a Connected+ member brings someone who buys Connected+, and €10 when a Donezo Photos owner brings someone who buys Donezo Photos at €49. Purchases at the €1 launch price do not earn credit. Credit is not money and is not paid out. It can be put toward a further purchase, including apps released later, or used to gift a membership, arranged by writing to us at show email. A referral counts when the referred person completes a purchase through your referral and does not exercise their right of withdrawal or receive a refund. Self-referral, referring with the same payment method or device, or any arrangement that exists only to earn credit is not a referral, and credit obtained that way is forfeited. Because credit has no cash value and we pay nothing out, we ask for no bank details. The conditions shown where the referral is offered inside Donezo form part of this clause.

5. The founding promise

Early access buyers have their price locked. This is a contractual commitment. Early access is capped at 2,000 seats for Connected and 1,000 seats for Connected+.

What the founding promise covers

• Your price does not increase
• Bug fixes and UX improvements to your plan's apps are provided at no cost
• The free apps (Can, Docs, Grid, Make and future free releases) stay free
• Improvements to what your plan unlocks are provided at no cost

What the founding promise does not cover

Future premium features or entirely new premium product tiers introduced after your purchase date. If these are offered, they will be optional add-ons. Nothing you already have will be removed or paywalled. Updates to the free apps are provided at no cost.

6. Free apps

Can, Docs, Grid and Make are free. They require no account, no login, and no payment. These Terms still apply to anyone who uses them (see Section 2).

Updates to the free apps, including new features, are provided at no cost to anyone, regardless of plan.

7. Active development, and your responsibility for your work

Donezo is in active development. Apps, features and behavior change as we build, and a feature that works one way today may work differently next week. We publish updates continuously and do not guarantee that any feature will remain unchanged.

Your work lives in places you own. Everything you make in a Donezo app is written to your browser's own storage on your device. With Donezo Connected you can connect a folder, and what you make then saves into that folder as ordinary files, with a backup in your own Google Drive if you set one up. With Connected+ you can add sealed storage in your own Cloudflare account. Sequence Theory has no access to any of it and cannot see, recover or restore it.

The vault is a synchronization layer. The vault holds the references and state that let the apps find and connect the files you add or create in Donezo. It does not hold the documents and files themselves.

Because of this, you are responsible for your own work:

• Check regularly that what you make is saving where you expect, in your connected folder or by exporting
• Export your work at any moment; every app can export in a few clicks, and the vault can be exported as a whole
• Keep your own backups, in your folder, your drive or anywhere else you choose
• Do not treat browser storage as a backup: clearing the browser, losing the device or a storage failure removes it

Sequence Theory is not liable for any loss of files, documents, data or work, however it occurs. No claim for lost work can be brought against Sequence Theory, because the work is held entirely in your browser, on your devices and in storage you own, and we have no access to it (see Section 24).

8. Lifetime access

"Lifetime" means the lifetime of the plan. Your membership lasts for as long as Sequence Theory operates the plan you bought, Connected or Connected+. It is tied to the plan, and to neither your own lifetime nor a fixed number of years.

Sequence Theory commits to:

• Keeping the plan available for as long as it is commercially viable to operate
• Giving a minimum of 90 days' notice before discontinuing the plan
• Not removing your access without prior notice and a transition period in which you can export everything

Because your work lives on your own devices and in your own cloud, the end of the plan would end the apps, not your files (see Section 7).

9. Connected+: your own storage and workers

Connected+ runs on infrastructure you own. Your storage and two workers, a storage worker and a publishing worker, run in your own Cloudflare account. Sequence Theory does not host them, has no access to them and cannot see, recover or restore what they hold.

• Your Cloudflare account. You open and hold the account, you accept Cloudflare's own terms, and Cloudflare bills you directly for what you use beyond its free tier. Sequence Theory is not a party to that agreement and is not responsible for Cloudflare's service, availability or pricing.
• The workers. The storage worker and the publishing worker are Donezo software. Your membership lets you run them in your own account for your own use. They stay the property of Sequence Theory, and Section 18 applies to them as it does to the apps.
• Backup. Your storage holds a sealed copy of your Donezo folder beside your folder and your Drive, and you keep working from your folder.
• Ghost mode. No copy of your Donezo folder stays on your devices or in your browser storage. Your work goes into your storage as sealed files and opens for your apps only with a timed access key that you set in your worker and paste into Control Lab. In Ghost mode your storage may be the only place your work exists. If your Cloudflare account, your storage or your access becomes unavailable, nobody can open that work, including us. Keep an export or a Backup if you need one.
• Timed access keys. You create and rotate your keys in your own Cloudflare account. A key opens your storage for the window you set, at most 90 days, and Close now ends that window at once; when it ends, your apps let go of the content until you set a new key. Sequence Theory does not receive your keys and cannot issue or restore them.
• Two gates. Your plan opens Donezo; your key opens your storage. Someone who holds both your email account and your Cloudflare account can open your work, so turn on two-factor sign-in for both.
• Sealed folders, workspaces and projects. Connected+ extends sealing (Section 20) from single files to folders, workspaces and whole projects, carried as one Donezobase file that only Donezo apps can read. Exporting a whole folder, workspace or project as one sealed file is part of Connected+; opening and importing one works on every plan. The same rules apply: there is no recovery route, and keeping the original is your responsibility.

10. Publishing and forms

With Connected+ you can publish pages, tools and folders you make in Donezo to your own domain, served by your own publishing worker.

• You are the publisher. What you publish is your content, on your domain, served from your account. Sequence Theory does not host, review or store it. You are responsible for it, including its lawfulness, the rights to everything in it, and any notices the law requires on your site, such as an imprint, a privacy notice or a cookie notice.
• Your domain. You register and hold your domain with a registrar of your choice. To publish to it, the domain should be managed in the same Cloudflare account as your workers.
• Forms. What people send through forms on your pages goes through your own worker into your own Donezo folder. Sequence Theory does not receive it. For that data you are the controller under the GDPR: you decide what you collect, you inform the people who send it, you have a lawful basis for it, and you answer their requests.

11. Donezo Net

Donezo Net is an app included in Connected+. It sits on top of your other Donezo apps and opens from Control Lab once your Connected+ plan is validated. In Net your guardians work in parallel under a Master Guardian, tasks run across your apps from one board, data from the web comes into your workflows on the sites that allow it, and what you make is published to your own domain.

• Your AI provider. Net's guardians run on your own key from your own AI provider, as described in Section 21, and your provider bills you directly.
• Agents on a schedule. Agents can run on the schedule you set, with Donezo open or closed. Every result waits for your approval: your agents propose, you decide. Review what they propose before you approve, send or publish it.
• Data from the web. Net brings in data only from sites that allow it. You are responsible for how you use that data, including the site's own terms, copyright and database rights, and data protection law where the data is about people.
• Development. Net is in active development, like every Donezo app (see Section 7).

12. Setup with us

The setup service is an optional extra for Connected+, at €250 once. You can add it when you buy, or later. Connected+ works without it.

• It is one session of one to two hours, on a call, in your own Cloudflare account. Together we set up your account, your workers, your storage and your first key, and check that everything runs before you start.
• You stay in control of your account throughout. You sign in yourself; we do not ask for your password, and we keep no key or credential after the session. You can rotate your key at any time afterwards.
• We arrange the session with you by email, at a time that suits us both.

13. Right of withdrawal

Under EU Consumer Rights Directive (2011/83/EU), consumers have a 14-day right to withdraw from distance contracts. For digital content not on a physical medium, this right may be waived when you explicitly consent to immediate delivery and acknowledge the right is lost once delivery begins.

Plan memberships. Connected and Connected+ are delivered immediately as digital content. At checkout you will be required to confirm:

By clicking Purchase, I consent to immediate access to the digital content and acknowledge that I waive my 14-day right of withdrawal under EU Consumer Rights Directive (2011/83/EU), Article 16(m).

This waiver is legally valid once confirmed.

Paid apps. Donezo Photos and later paid apps are delivered immediately as digital content, and the same confirmation is required at checkout.

The setup service. The setup service is a service, and the 14-day right of withdrawal applies to it. If you withdraw within those 14 days and before the session takes place, we refund the €250 in full. If you ask us to hold the session within the 14 days and it has been fully performed, the right of withdrawal ends, as Article 16(a) of the Directive provides. You will be asked to confirm this when you book the session within that period.

14. No refunds

Donezo does not offer refunds on plan memberships or paid apps because:

• The free apps can be tried before purchase, without an account
• The full product experience is demonstrated before any payment is requested
• Digital content is delivered immediately upon purchase and cannot be returned
• You have explicitly waived the right of withdrawal at checkout

This does not limit the rights the law gives you if what you bought does not work as described.

If you believe you were charged in error, contact us at show email within 7 days.

15. Payments

Payments are processed by Stripe, Inc. Card details go to Stripe and are not stored by Sequence Theory. Transaction records are retained for 7 years under Dutch fiscal law (AWR Art. 52).

16. Progressive Web App (PWA) installation

Donezo apps can be installed as Progressive Web Apps on desktop and mobile. When you install a Donezo app:

• The app shell and assets are cached locally on your device by your browser
• Your vault data is stored locally as part of the browser's storage (see Section 19)
• The free apps work offline once they have loaded. Connected features work offline once your plan has been confirmed on that device
• Uninstalling the PWA removes the app shell from your device but does not automatically delete your vault. Vault data persists in browser storage until you explicitly clear it or use the vault export and clear function

Installation is optional. All Donezo apps work in a standard browser tab without installation.

17. What you may do

Your membership permits you to:

• Use every app in the plan for personal and professional purposes
• Create, edit, store and export your own work; everything you make is yours (see Section 23)
• Use Donezo in your own projects and in projects you deliver for your clients, and hand those clients the documents, sheets, pages and tools you made for them
• Connect your own cloud account (Google Drive today; further providers as they are added) and your own AI provider
• Free apps (Can, Docs, Grid, Make): use on unlimited devices, no membership required
• Donezo Connected and Connected+: use on two of your own devices, for example your laptop and your phone
• Connected+: run the Donezo workers in your own Cloudflare account, and publish what you make to domains you hold or are allowed to use

18. What you may not do

Your membership does not permit:

• Using Donezo, its templates, its designs or its methods to build, copy or assist a competing product
• Selling, licensing or distributing Donezo templates, design systems, components or workflows, as they are or lightly changed, on marketplaces or anywhere else. What you make with them for your own work or a client's is yours; the building blocks themselves are not for resale
• Sharing your membership, or letting others use Donezo through your devices as if it were theirs
• Redistributing, reselling or white-labelling Donezo or any part of it
• Reverse-engineering, decompiling or extracting the software
• Copying, changing or running the Donezo workers outside your own membership, or offering them to others
• Circumventing any access control or plan verification mechanism
• Attempting to access another user's data or any system beyond your authorization
• Publishing unlawful content, or content that infringes the rights of others, through Donezo
• Using Net or your agents to take data from sites that do not allow it, or to get around a site's technical limits
• Using forms to collect personal data without a lawful basis
• Using Donezo for any unlawful purpose

19. Your vault and your data

Your vault is yours. Sequence Theory does not read, access, process, or store any vault content under any circumstances.

Your work can live in up to four places, all yours: your browser's storage, the folder you connect on your device, your own Google Drive, and, with Connected+, your own Cloudflare storage. You decide which ones you use. Each of them connects directly from your browser or from your own worker, and Sequence Theory does not act as an intermediary.

Every copy of your work that leaves your device is sealed in your browser first. Validating your plan never opens your work, and Sequence Theory holds nothing of it and no key to it. Opening your own work never depends on an active plan.

See the Privacy Policy for what Sequence Theory does process to run your membership, and what it never receives.

You are solely responsible for

• Exporting and backing up your vault regularly
• Ensuring vault data is not lost due to browser clearing, device loss, or storage failure
• The security of your cloud account if you enable cloud sync
• The security of your Cloudflare account, your storage and your keys if you use Connected+

Sequence Theory cannot recover vault data. We do not hold copies. This is by design.

Connecting a folder

When you connect a folder on your device, your browser asks for your permission first. What you save goes into that folder and stays on your device. You can withdraw the permission in your browser settings at any time.

20. Sealed files

On the Connected plan you can seal a file in Docs, Grid and Make. Sealing encrypts a copy of the file on your device, using AES-GCM, either with a passphrase (the app suggests a passphrase of six words) or to the Donezo card of the person you are sealing it to. The original file is not changed.

• Passphrase. A file sealed with a passphrase is exactly as hard to open as the passphrase is to guess. Sequence Theory does not receive the passphrase or the file. Send the passphrase by a different route than the file: if both travel together, the seal protects nothing.
• Donezo card. A file sealed to a Donezo card opens on the devices its owner validates. The card's key follows the account: whoever can validate that account can open the file.
• There is no recovery route. If the passphrase is lost, the sealed copy cannot be opened by anyone, including us. Keep the original, which sealing leaves untouched.
• Opening a file sealed with a passphrase does not require an account or a plan. Opening a file sealed to a Donezo card requires that card's account on a validated device.
• Donezo keeps a record on your device of what you sealed and for whom. That record is not transmitted to Sequence Theory.

With Connected+ you can also seal folders, workspaces and whole projects (see Section 9).

You are responsible for choosing what to seal, for keeping the passphrase safe, and for confirming the recipient before you send.

21. AI features

Donezo's AI features work on a bring-your-own-AI basis. You use your own API key from your chosen AI provider. You add it in Settings, AI, in any Donezo app or in Control Lab, and it is stored encrypted on your device using AES-256-GCM. Sequence Theory never receives it.

When you run an AI task, content travels directly from your browser to your chosen AI provider. Sequence Theory does not receive, proxy, or store the content of that exchange. You are responsible for complying with your AI provider's terms.

The same applies to Net and to your agents: they use your own key, and what they send goes to your provider.

All AI-generated outputs are labeled as AI-generated in the interface. AI outputs are suggestions and can be wrong; review them before you rely on them. Nothing is applied to your data without your explicit approval. Some providers embed provenance signals in the text their models produce; your provider's terms govern that.

22. Support

Support is provided to Donezo Connected and Connected+ members. It comes in two forms: the help panel inside each app, which answers from a published set of questions and lets you ask, and email to us at show email for membership and payment matters. The in-app assistant runs on your own AI key; without a key, the panel still shows the published answers.

Free use of Can, Docs, Grid and Make comes without support. The apps are offered as they are, and the help panel's published answers are available to everyone.

23. Intellectual property

Ours. All code, design, brand identity, product names, templates, design systems, components, workflows and methodology are the intellectual property of Sequence Theory, including the Donezo workers, the Donezobase format, and what we publish on socials.donezo.space and on our social media channels. "Donezo" and "Sequence Theory" are trade names. Membership grants use, not ownership, and does not permit the uses excluded in Section 18.

Yours. The work you create with Donezo, such as documents, sheets, pages, tools and the content in them, is yours. Sequence Theory claims no rights over it. You may use it, publish it, sell it and give it to your clients. The one line is this: the output is yours; the building blocks it was made with are not for resale or for building a competitor.

24. Limitation of liability

To the maximum extent permitted by Dutch law:

• Sequence Theory is not liable for loss of files, documents, vault data or any work created in Donezo. We do not hold it and cannot recover it (see Section 7)
• Sequence Theory is not liable for indirect, consequential, or incidental losses
• Total liability is capped at the amount you paid for your membership and, where you bought it, the setup service
• The free apps are provided free of charge and as they are. For their use, Sequence Theory is liable only where Dutch law does not allow that liability to be excluded
• Sequence Theory is not liable for the performance, availability, or data practices of third-party services you connect
• Sequence Theory is not liable for your Cloudflare account, your storage, your workers' availability, your domain, or for what you publish or collect through them

Nothing in these Terms excludes liability for death, personal injury, fraud, or any liability that cannot be excluded under Dutch law.

25. Termination

We may terminate or suspend your membership if you breach these Terms, in particular Section 18. We will provide notice before terminating unless the breach involves key sharing, redistribution, or circumvention of access controls, in which case termination may be immediate.

26. Changes to these Terms

Material changes will be communicated by email (for members) with the effective date updated at donezo.space/terms. Continued use constitutes acceptance.

27. Governing law and disputes

These Terms are governed by Dutch law. Disputes are subject to the jurisdiction of the courts of Amsterdam.

EU consumers retain the right to bring proceedings in their country of residence and to benefit from mandatory local consumer protections.

28. Contact

Sequence Theory
Commelinstraat 198, 1093 VD Amsterdam, Netherlands
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