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Hospitality CV Template

Guide: Hospitality CVs
What general managers and recruitment teams look for, how to present service standards, and which certifications matter
Guide · not printed

What hospitality managers look for

  • Consistent excellence under pressure: evidence that you maintain high standards in busy, high-stakes environments. Specific examples of handling a difficult service situation, a complaint, or a high-profile event are more useful than claims about customer focus.
  • Revenue and covers: for F&B and front-of-house roles, the scale of service you have managed (covers per service, revenue per week, event capacity) signals your ability to manage at equivalent scale.
  • Team leadership: supervisory and management roles want evidence that you have trained, motivated, and retained staff in a high-turnover environment. Team size and measurable retention figures are worth including.
  • Property knowledge: naming the brands and properties you have worked for matters. The standards and reputation of previous employers are used to benchmark expectations.

Qualifications that matter

  • WSET (Wine and Spirit Education Trust) levels 2 and 3 are valuable for sommelier, bar, and high-end F&B roles.
  • Food hygiene certificates (Level 2 and Level 3 Award in Food Safety) are widely expected for food-handling roles. In the UK, food handlers must be supervised and instructed or trained in food hygiene; a certificate is not a legal requirement, but it is the usual proof.
  • Event management qualifications are relevant for conference, banqueting, and events coordinator roles.
  • First Aid at Work (FAAW) is a UK qualification and can be an advantage for senior front-of-house roles in UK hotels, where employers must provide adequate first aid cover. Other European countries use their own first aid certificates.
  • Language skills: multilingual capability is valued in hospitality, particularly in luxury and international hotel chains. List all languages and proficiency levels.

Format and structure

  • 1 to 2 pages depending on experience. A junior role: 1 page. A senior F&B Manager or Hotel Manager with 10 or more years: 2 pages.
  • List each property with: name, brand affiliation, category (5-star luxury, boutique, 4 AA Rosettes), and your role. The descriptor gives context the name alone does not.
  • Certifications on a separate line at the bottom of each role or in a dedicated section.
  • For management roles, include team size, covers capacity, and revenue figures where you have them.

People also ask

What should be on a hospitality CV?

A clear title stating your role and specialism, a brief profile that names the type of property and service standard you have worked in, employment history with property names and categories, specific operational and service achievements with figures where available, language skills, and all relevant certifications. For senior roles, include team size, budget or revenue responsibility, and any awards or TripAdvisor or review platform performance that reflects your work.

How do I write a CV for a hotel job?

Focus on the type of hotel and the standard of service, not only the job title. A Duty Manager at a 5-star property and a Duty Manager at a budget hotel have the same title but very different profiles. Name the property, its star rating or AA rosettes, and give 2 to 3 bullets for each role focused on what you managed, the service standard you maintained, and any specific outcomes or achievements. Languages, certifications, and team size all belong on a hospitality CV.

What does F&B mean on a hospitality CV?

F&B stands for Food and Beverage. It covers restaurant operations, bar management, banqueting and events, room service, and all food and drink revenue streams within a hotel or hospitality property. On a CV, F&B experience is distinct from front office, rooms division, or concierge experience. An F&B Manager oversees all food and beverage revenue, staff, and quality within the property. Be specific about which part of F&B you have worked in rather than using the term generically.

Do I need WSET to work in a hotel bar?

Not for most bar roles, but WSET Level 2 and above is a significant advantage for senior sommelier, head of bar, and fine dining F&B positions. For a front bar position, a basic understanding of wine and spirits is expected but formal certification is not always required. For high-end restaurants and 5-star hotel bars, WSET Level 3 and above is often listed as desirable or required in job descriptions.

What languages help in hospitality?

Languages often valued in European hospitality include English (the common baseline), German, French, Spanish, Mandarin, Arabic, and Russian. In tourism-heavy destinations, Japanese and Portuguese are also valued. Any language at professional working level or above should be listed on a hospitality CV. A hotel that serves significant numbers of Chinese or Arabic guests will actively seek candidates with those language skills, and they can be a significant differentiator.

Marie Laurent
Food & Beverage Director· 14 Years in Luxury Hospitality· Pre-Opening Specialist
Profile
Food and beverage director with 14 years in five-star luxury hotels across Europe. Pre-opening experience across three properties. Consistent track record of improving RevPAR, guest satisfaction scores and team retention. Deep wine knowledge and strong front-of-house culture builder.
Experience
5-Star Luxury · 48 F&B staff · 320 covers
Rosewood Amsterdam·Director of Food & Beverage
2020 to Present
Oversaw 4 F&B outlets generating combined revenue of €12.4M; lifted GOP margin from 28% to 34%
Led pre-opening of rooftop bar; achieved #1 TripAdvisor bar ranking in Amsterdam within 8 months
Built and retained team of 48 across 3 post-pandemic recruitment cycles; staff turnover below 18%
Four Seasons Geneva·Head of Restaurant Operations
2016 to 2020
Managed 3 outlets and 190 covers per service; raised guest satisfaction from 82% to 94%
Introduced seasonal tasting menu program; average spend per cover up 22% in 18 months
Hotel Arts Barcelona·Restaurant Manager
2013 to 2016
Front-of-house lead for 2-Michelin-star Enoteca; 180 covers per service, 11-person floor team
Sommelier duties across 900-label cellar; hosted 40+ private dining and wine pairing events per year
Education
École hôtelière de Lausanne·Bachelor in International Hospitality Management
2009
Institut Paul Bocuse·Certificate in Food and Beverage Management
2010
Click venue tag to edit type and scale

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