A clear title stating your role and specialism, a brief profile that names the type of property and service standard you have worked in, employment history with property names and categories, specific operational and service achievements with figures where available, language skills, and all relevant certifications. For senior roles, include team size, budget or revenue responsibility, and any awards or TripAdvisor or review platform performance that reflects your work.
Focus on the type of hotel and the standard of service, not only the job title. A Duty Manager at a 5-star property and a Duty Manager at a budget hotel have the same title but very different profiles. Name the property, its star rating or AA rosettes, and give 2 to 3 bullets for each role focused on what you managed, the service standard you maintained, and any specific outcomes or achievements. Languages, certifications, and team size all belong on a hospitality CV.
F&B stands for Food and Beverage. It covers restaurant operations, bar management, banqueting and events, room service, and all food and drink revenue streams within a hotel or hospitality property. On a CV, F&B experience is distinct from front office, rooms division, or concierge experience. An F&B Manager oversees all food and beverage revenue, staff, and quality within the property. Be specific about which part of F&B you have worked in rather than using the term generically.
Not for most bar roles, but WSET Level 2 and above is a significant advantage for senior sommelier, head of bar, and fine dining F&B positions. For a front bar position, a basic understanding of wine and spirits is expected but formal certification is not always required. For high-end restaurants and 5-star hotel bars, WSET Level 3 and above is often listed as desirable or required in job descriptions.
Languages often valued in European hospitality include English (the common baseline), German, French, Spanish, Mandarin, Arabic, and Russian. In tourism-heavy destinations, Japanese and Portuguese are also valued. Any language at professional working level or above should be listed on a hospitality CV. A hotel that serves significant numbers of Chinese or Arabic guests will actively seek candidates with those language skills, and they can be a significant differentiator.